Learning In Action

You wouldn’t be doing this if it wasn’t important. Your team’s behavior reflects on you. More importantly, how they interact, with one another and with clients, customers, and other stakeholders, is going to have a direct impact on whether they’ll be able to execute your vsion. When you notice a pattern of poor customer service, petty rivalries between your people, or ineffective project management, you’ve got to do something about it.

But let’s face it, training is a big investment. You’re pulling your whole team away from everything else they could be doing, paying the trainer’s fee, and maybe even buying lunch for everyone. You’re doing it because you hope the payoff will be worth it. The last thing you want is for Ned to come away grumbling to Paul: “What a waste of time.”

Believe me, I don’t want that either. In my career I had my fill of having to sit through “Death by PowerPoint” trainings, all the while knowing that there’s a better way. A way of learning that is:

  • fun

  • engaging

  • exciting

  • even a little risky!

A way of learning that:

  • gives your people a chance to practice new behaviors in a trustworthy environment

  • and prepares them for the messy and unpredictable challenges of professional life

Learning, not by sitting quietly in a chair, mutely trying to absorb the tips of some so-called expert, but by getting up and doing something:

Learning in Action.

That’s what I do. I’ll work with you to find out exactly the kind of new behaviors you need to see from your team. Then I’ll design and deliver, not a training, but a learning experience that gets them to practice the new behavior.

  • I’ll create a trustworthy environment where your people spontaneously begin to take risks and try new things.

  • I’ll warm up the group so that they are energized and participate fully.

  • I’ll lead action-oriented learning experiences that engage people’s hearts as well as their minds.

  • I’ll facilitate rich discussions about the experience that help people to harvest lesson learned.

topics

My learning programs are always customized to meet your needs. You’ll never get something I just grabbed off a shelf. This is a partial list of topics I have taught in the past, so that you have a better sense of what’s in my wheelhouse:

Programs for All

  • Customer Service

  • Difficult Conversations

  • Constructive Conflict ResolutionListening Skills

  • Giving & Receiving Feedback

  • The Learner Mindset

Programs for Leaders

  • Leading Effective Meetings

  • Coaching for Engagement

  • Developing Employees

  • Facilitating Lasting Change

  • Facilitation Skills

  • Trauma-Informed Leadership

get started!

Use my convenient online scheduler to schedule a free 30 minute consultation to discuss your needs in more detail, after which I’ll send you a proposal with my preliminary assessment, clear objectives, a program description, the methods I would use, and the costs involved.